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Privacy Policy

This policy explains what information we collect, how it is used, who it is shared with, how your data is protected, your rights over that data, and how long we keep it.

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Official policy reference

Alpha Polaris Labs LLC collects only the information needed to process orders, provide support, and communicate with you. We do not sell your personal data, and our website is not intended for anyone under 21.

  • Personal data is never sold
  • SSL encryption and secure third party payment processing
  • Access, correct or delete your data on request

Transparency

Plain language disclosure of exactly what we collect and why we collect it.

Data security

Encrypted transmission, third party payment processing, restricted internal access.

Legal compliance

Retention, disclosure and state privacy rights handled under applicable US law.

Your control

Access, correct or delete your data, and opt out of certain data uses.

Effective date: 10 May 2026

Alpha Polaris Labs LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your information when you visit or make a purchase from our website.

1. Information we collect

Personal information

When you place an order or contact us, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details, processed securely through third party providers

Automatically collected information

When you visit our website, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on site
  • Referring website

2. How we use your information

We use your information to:

  • Process and fulfil orders
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and services
  • Detect and prevent fraud or misuse
  • Comply with legal obligations

3. Sharing your information

We do not sell your personal information.

We may share your information with:

  • Payment processors, to securely process transactions
  • Shipping carriers, to deliver your order
  • Service providers such as website hosting and analytics tools
  • Legal authorities, if required by law or to protect our rights

4. Data security

We implement reasonable administrative, technical and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

5. Cookies and tracking technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyse traffic and user behaviour
  • Support marketing efforts

You can disable cookies through your browser settings. Continued use of our website constitutes consent to our use of cookies.

6. Data retention

We retain your personal information only as long as necessary to:

  • Fulfil the purposes described in this Privacy Policy
  • Comply with our legal, tax and accounting obligations
  • Resolve disputes and enforce our agreements

7. Your rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of certain data uses

To exercise these rights, contact us using the details below.

8. US state privacy rights

We comply with applicable United States privacy laws. If you are a resident of certain states, including California, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA). Contact us using the details below to exercise them.

9. Third party websites

Our website may contain links to third party websites or services. We are not responsible for their content, privacy practices or security measures. Review their policies before sharing personal information.

10. Age restriction

Our website is not intended for individuals under the age of 21, and we do not knowingly collect personal information from minors. If we discover such data has been submitted, it will be promptly deleted.

11. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

12. Contact information

If you have questions about this Privacy Policy or your data, please contact:

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Research use only

All products sold by Alpha Polaris Labs LLC are intended strictly for laboratory research purposes. They are not drugs, supplements, cosmetics or foods, and they are not for human or animal consumption. By ordering, buyers confirm they are qualified purchasers acquiring materials for legitimate laboratory research. If you have a compliance or documentation question, please get in touch before ordering.